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  1. After sending in your enquiry, we aim to contact you within four business hours to introduce ourselves and answer any queries you may have about the process. We will then contact your client to introduce ourselves and explain the next steps. Our objective is to fully understand your client’s goals and objectives.
  2. After gathering all the information from your client, we will analyse the information and research the market to source the most appropriate solutions available. We use the latest software available to be able to offer your client the latest products and the best rates, whilst ensuring we keep to the standards expected by the FCA, Equity Release Council and NACFB.
  3. We will then present our recommendations to the client in a simple and straightforward way, ensuring they fully understand the advice. They will receive an email summarising the proposed recommendation and the next steps.  They will also receive our terms of engagement which will include the associated costs and fees.

We will keep you and your client updated throughout the process, ensuring you know exactly what is going on and what is needed to get the case completed.

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